Shipping Most items in our store ship for only $8.95 for your entire order. Due to the size and weight of some items there will be an additional charge.
We make every effort to ship in-stock orders within 36 business hours. In the
event that an item becomes out of stock and your order is placed before our site is
updated, we will email or call you by the next business day with an approximate delivery
date. Only upon your approval will we continue to process the order. Your credit card
will not be charged until the order has been shipped to you.
Most orders within the continental U.S. ship by FedEx Ground for a flat rate of $8.95.
If you choose Express Shipping when checking out we will call or email to confirm the total
that includes shipping before we charge your card. There is no charge for in-store pickup.
Additional shipping charges apply for orders shipping to Hawaii and Alaska. Orders with
large items may incur additional shipping charges as well. These charges will either be
noted on the item page or you will be notified prior to processing your order. We do not
currently ship out of the United States or to APO/FPO addresses.
Returns
Returns are available for store credit only on regular priced merchandise up to 14 days after the purchase.
No returns under any circumstance on sale or clearance items.
If an item is damaged or defective please notify us immediately to arrange
for an exchange.
Please call 530-892-BABY or email us at service@silversandbox.com to
pre-approve the return.
